Privacy Policy

Privacy Policy

Effective Date: August 22, 2026

Falkon Furnishings respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you contact us through our website, social media pages, Meta lead forms, WhatsApp, phone, or other communication channels.

Information We May Collect

When you contact Falkon Furnishings or submit an inquiry, we may collect information such as:

  • Your name
  • Phone number
  • Email address, if provided
  • Property location
  • Property size
  • Furnishing requirements
  • Project budget range
  • Preferred project timeline
  • Floor plans, room measurements, inspiration images, or other project-related information you choose to share

How We Use Your Information

We may use the information you provide to:

  • Respond to your inquiry
  • Contact you regarding your furniture or home furnishing requirements
  • Provide consultations, estimates, quotations, and proposals
  • Understand your project needs
  • Schedule phone calls, meetings, studio visits, or site consultations
  • Follow up regarding an active or potential project
  • Improve our customer service and business processes
  • Maintain appropriate records of inquiries and client communications

Meta Lead Forms and Social Media

If you submit your information through a Facebook or Instagram lead form, your information may first be collected and processed through Meta’s platforms before being received by Falkon Furnishings.

Your use of Facebook, Instagram, WhatsApp, and other third-party platforms may also be subject to the privacy policies and terms of those platforms.

WhatsApp and Phone Communication

If you provide your phone number, Falkon Furnishings may contact you by phone or WhatsApp regarding your inquiry or project.

We aim to use these communications only for legitimate customer service, consultation, quotation, project coordination, and follow-up purposes.

Sharing of Information

Falkon Furnishings does not sell your personal information.

Your information may be shared only when reasonably necessary to operate our business or provide services, for example with trusted service providers or project-related professionals involved in fulfilling your requirements.

We may also disclose information if required by law or where reasonably necessary to protect our legal rights.

Data Security

We take reasonable steps to protect the personal information we receive from unauthorized access, misuse, loss, or disclosure.

However, no online platform, electronic communication method, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain inquiry and project information for as long as reasonably necessary for customer service, project management, business records, follow-up, or legal purposes.

Your Choices

You may ask Falkon Furnishings to:

  • Update or correct information you have provided
  • Stop contacting you for follow-up or marketing purposes
  • Delete personal information where reasonably possible and where we are not required to retain it for legal or legitimate business purposes

Children’s Privacy

Falkon Furnishings does not knowingly collect personal information from children for the purpose of providing home furnishing services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Falkon Furnishings
Lahore, Pakistan
Phone / WhatsApp: 0323 4277111